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Sberbank helps recover losses from floods in the Khabarovsk Territory
Sberbank Insurance received about 50 oral appeals through a call center from customers whose property was damaged as a result of a flood in the Khabarovsk Territory. Water flooded basements, floors, utilities, damaged the interior decoration, furniture and appliances. The company has already paid more than 800 thousand rubles to the three victims. For other requests, decisions will be made in the near future.
The organization introduced a simplified loss settlement procedure in flood-affected areas: certificates from the competent authorities are excluded from the standard package of payment documents, and applications are accepted through the Sberbank Insurance IC mobile application, Sberbank branches, or through an expert appraiser.
According to the press service of the bank, the procedure for accepting documents for restructuring loans to its customers affected by the flood has also been simplified. To obtain a restructuring, you must contact any bank office. For detailed advice and to clarify the list of documents, please call 8-800-555-555-7 (for insurance payments, working around the clock) and 8-800-200-01-98 (for restructuring loans, on weekdays from 9.00 to 20.00 Irkut time). All calls within the country are free.